The Learning Needs Assessment (LNA) process stands as a pivotal component within the LMS. Serving as a fundamental step, LNA acts as a catalyst in pinpointing the requirements and performance expectations related to the knowledge, skills, and proficiencies essential for an organization’s workforce to bridge existing learning gaps. By discerning the learners’ needs and deficiencies, we can tailor and deliver precise training programs to fulfill the learning requirements of the employees effectively. Addressing these needs and targeting areas for enhancement will facilitate the enhancement of competencies, enabling employees to execute their roles with heightened efficiency and efficacy.

The training team structure comprises a Training Coordinator, Facilitator, and Documenter to support a class size of thirty (30) learners. For every additional group of ten (10) learners, additional training officer may be added to the team. The training process includes crucial Pre- and Post-Tests administered before and after each session. A typical training day lasts a minimum of nine (9) hours, with ten (10)-minute health breaks between modules and a one (1)-hour lunch break. Extensions are possible based on topic complexity and workshop needs.

Training sessions are delivered in various modalities, such as in-person sessions, synchronous and asynchronous online formats, and hybrid models. This adaptable approach is tailored to suit the agency’s specific requirements, fostering a dynamic and flexible learning atmosphere.